Terms and Condition of Use.

These Terms of Use are a legal agreement between ABC CZECH IMPORTS and you, and describe the rules and conditions by which you may use any website, Facebook site, mobile app, or other social media channel owned and/or operated by ABC CZECH IMPORTS (Company).
This Web Site is owned and controlled by Company. Your use of the Web Site (Site) constitutes your agreement to these Terms. By using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Site. Company reserves the right to modify or change these Terms from time to time, at Company’s sole discretion, without prior notice to you. By using the Site you agree to the Terms. You also agree to comply with any additional Terms which are referred to on this Site or any area within the Site. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT AND AGREE TO BE BOUND BY ITS TERMS. YOU FURTHER AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND COMPANY REGARDING THE SITE.

Product Information

We are very passionate about our gift shop. We specialize in traditional Czech, Moravia and Slovakia products such a Bohemian Leander Porcelain, ceramics,  custom made products, books, games and gifts imported from Czech Republic and Slovakia and from other European countries. Our American Girl Doll authentic folklore dresses are handcrafted in USA exclusively for  Abc Czech Imports and are designed by Czech artists. We also offer custom made folklore wear hand made in Moravia, for men, women and children. For more information about the custom made folklore apparel please call us at 1-608-237-6625 or e-mail us at  abc-importsinfo@tds.net

Abc Czech Imports makes every effort to provide our customers with the most precise visual illustration of the items we sell. Due to variation in color setting on different types of computer monitors color of genuine item may contrast a little from the image on the website.

Sizes of some products are approximate. We try very hard to give you the exact measurements, however by transferring from metrics measures it may slightly change the size of product.

Custom Made Products 

Some of our products are custom made or custom finished for our customers. Thanks to our personal contact with the Czech artists we are able to offer almost all of custom made products without any additional charges. Please keep in mind that when ordering Custom Made gifts it may take 3-8 weeks to finished your order!

Payment Method

We accept Visa, Master Card, Discover and American Express cards, we offer Pay Pal Express Checkout or Pay Pal Bill Me Later® option.  You may complete your Order online and pay with your Credit Card or use your Pay Pal Account. If you prefer to mail us your Order with Credit Card payment or personal check please print-out your Order Form and mail to:

ABC CZECH IMPORTS

P.O. Box  510

Chesaning,

MI 48616

Personal check can be mailed with printed Order Page instead of using the Cart Checkout. Please note: Personal Checks should be made to ABC CZECH IMPORTS and may delay shipment of your goods for several days until the check clears.

User Name & Password

In order to create an account on this Site, you must be at least eighteen (18) years old and create a Username and Password. You are responsible for keeping your Username and Password confidential and secure, and you are responsible for all actions taken using your Username and Password. By registering, you may agree to Company Terms of Use and to receive communications and promotional materials from Company and its affiliated entities. You are responsible for all charges incurred by users of your account, credit card or other payment mechanism, as well as for paying any applicable taxes.

Security and Safety

Security and safety is our number one priority. The payments are processed by Pay Pal to secure your financial information and to prevent credit card fraud. Any Credit Card information processed by Pay Pal will not be seen by us or stored on our server. Abc Czech Imports value you as a customer and respect your privacy. We collect only Customer Order information that allows us to tailor and improve your shopping experience and to communicate with you about our products. We are committed to managing this information responsibly so that you are in control of your personal information on the communication you receive from us. We will gladly accept your orders by phone at 1-608-237-6625. Phone orders are available at anytime Monday – Sunday. Please leave us a massage with your phone number when lines are busy. We do not sell or lend our customer’s information to any other parties.

Product Information and Pricing

The products displayed on the Site may be available for purchase. The products and prices displayed on the Site are subject to change at any time with or without notice. Your placement of an order through the Site constitutes your offer to purchase the items selected by you. Your offer is not accepted by us until we ship your order.

Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, even after an order may be placed or confirmed. In the event a product ordered is no longer available, not available at the advertised price, or if the price has increased, we may contact you to confirm whether you would like to continue with your purchase given the new availability and pricing information.

Links

The Site may contain links to websites operated by other entities, or display information or content regarding products or services offered by others. These other sites and other entities are not under our control, and we are not responsible for the content available on any other Internet sites linked to this Site or any action or inaction of any third party. We do not endorse or warrant the goods or services of any third party, and you visit other sites or engage in business with any third party at your own risk.

Product Packaging

We are concerned about the environment and to the extent possible we recycle boxes and packaging material. In the case, if the exterior box has a strange name, it is because it was used before and it may still be re-usable. If you are going to give the product as a gift, we recommend purchasing a gift box or a gift bag to make a prettier appearance.

Gift wrapping available upon request, $5.00 for each ordered gift.

Please call us with questions at 1-608-237-6625 or e-mail  abc-importsinfo@tds.net

Out of Stock Merchandise

On merchandise that is out of stock we will pursue our normal system of processing your Order and Billing your Credit Card. We will inform you by e-mail that the merchandise is out of stock and give you an approximate date when we expect our shipment to arrive or with the choice of replacement with another item. If the merchandise is delayed we will give you the choice to cancel your Order and credit your Credit Card for the full amount.

Return Policy

We guarantee the quality of our products! If you are not fully satisfied with your product you may exchange or return the item. You may choose to exchange for any our product in stock or a Gift Certificate that you may use later. When returning an item that is not flawed or defective, customer may be assessed a $5.00 fee when requested full refund. Shipping charges are excluded from any refund.

The following items are NOT returnable:

  • Special Sale Merchandise
  • Transactions more than 30 days old
  • Items that have been used
  • All custom-made merchandise

Any Shipping Damages caused by the shipping company (crushed boxes and broken items) must be claimed within 48 hours by the customer! Call our Customer Service at 1-608-237-6625 and then your USPS, UPS or FEDEX office and follow their instructions.

We will not be responsible for any replacement if the damage is not reported to us in timely manner.

Please inspect your shipment without delay and contact us within 48 hours in case the order you received is incorrect so we can immediately address this dilemma.

Shipping and Delivery Information

For Standard Delivery of items in stock USPS will deliver as quickly as up to 5 business days.

For USPS or UPS RUSH Delivery price please contact our Sales Department at 1-608-237-6625. In case the line is busy please leave your name and phone number, we will contact you ASAP.

Shipping Charges:

Order   Total               Charges

Up to  $10.00                 $10.95

$10.01 – $20.00            $12.95

$20.01 – $40.00            $14.95

$40.01- $75.00             $17.95

$75.01- $100.00           $19.95

$100.01 – $150.00        $22.95

$150.01- $200.00         $24.95

$200.01- $250.00         $26.95

$250.01- $300.00         $28.95

Over $300.00              Call for price

Delivery to Alaska, Hawaii and U. S. Territories and Canada

Items shipped to Alaska, Hawaii and US Territories will take longer, and are deliver by UPS or USPS at our Regular Shipping Fees plus additional charges. Please contact our Sales Department at 1-608-237-6625 for more information. Duties and applicable taxes on items shipped to Alaska, Hawaii and U. S. Territories are the sole responsibility of the customer.

For Canada addresses shipping please call our Sales Department at 1-608-237-6625 or e-mail us at abc-importsinfo@tds.net

Delivery to Foreign Address

If you live elsewhere in the World and would like to have your order shipped outside the USA we would be happy to assist you. Shipping Charges are quoted upon request, please call us at 1-608-237-6625. Duties and applicable taxes on items shipped are the sole responsibility of the customer.

Gift Wrapping

Gift-wrapping is available upon request, $5.00 per purchased gift. Gift Cards are free; just let us know you need one to add to your purchase.

 Phone us at 1-608-237-6522 or e-mail abc-importsinfo@tds.net